We coordinate returns only for items with a quality issue. If you believe your item has a quality issue, contact us through the form on our Contact page with your order number and a description of the issue. Please wait for our reply before sending anything back.

For other reasons, we don’t accept returns. You may request an exchange for store credit within 7 days of delivery. Contact us through the form on our Contact page with your order number. Store credit can be used toward a future purchase from Eiro.

A written copy of this policy is available upon request.